Orders & delivery
Need an order update or help with a delivery? Include your order number and tell us what you need.
Ask about an orderHeart Mobile Support
Get help choosing a part, following up on an order, or arranging a return.
Talk to Heart Mobile
Contact us directly, or choose a topic below to start an email with the details we need to help.
john@heartmobile.ca
Quick answers
Ask the support assistant
Ask about the catalog, delivery, returns, warranty, or finding a repair shop. For orders and account-specific help, we’ll connect you with a person.
Need order-specific help? Email Heart Mobile or call 437-434-8683.
What can we help with?
Each shortcut opens a draft in your email app for you to review and send.
Returns & warranty
For a return, damaged delivery, incorrect item, or product problem, include the item and a description. Attach photos where helpful. Contact us before sending anything back.
Start a return or claimDevices & parts
Unsure which part fits, or looking for something outside the catalog? Send your device model and model number so we can help with compatibility or a custom quote.
Ask about a device or partBusiness information
Heart Mobile — 1001123964 Ontario Ltd.
28 Broadway Ave, Unit 203
Toronto, Ontario M4P 1T5
Canada